Wednesday, June 29, 2011

Exit Interviews

Some companies practice Exit Interview for employee who is leaving the company. Ideally, I believe this is a good practice but most of the times it objective is not successful.

Normally, Exit Interview form has a set of questions asking about the reasons an employee decided to leave the company and how The Company can improve its processes, policy, Human Resources, working cultures, management culture etc in the hope that the reminding employee working environment will improve.

99% of the time, a resigned employee is not sincere on the reasons for their resignation. Most will mentioned 'Better career prospect' or 'Better salary package' as the main reason. Some even put 'No comment' or just dash   (-) in the form. Only 1% is honest and openly stated the reason for their resignation. Maybe is the eastern culture thingy. Very much like how we are unable to mention our weaknesses when asked during an interview.

From my personal experience, most resigned employee thinks that it's not their problem anymore when they resign and has no intention to help the company improve working conditions for the other employees. Selfish, you say? No. Most of them want to remind neutral and don't want to get their hands dirty. Some don't want their previous employer think negative about them.

End of the day, an Exit Interview won't work if there's no cooperation from the resigned employee.

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