It's that time of the year where all the working adults rushing to get their EA form filled and submit to nearby tax office before the 30th April deadline. Each year most Malaysian, including myself will wait till the last week or last day t submit our income tax form. This is also th time employees of the Income Revenue Board have to work overtime and weekends to assist tax payers queries, filling up the form, train and guide taxpayers on the use of e-filing and etc.
For the past few years, I have noticed LHDN employees are one of the friendliest and committed staff in the civil sector. From the guard waiting at the ground floor counter, to the guard who greets you with a smile at the entrance of the office to the officers who attended your question and submission form were very polite and friendly. Although they have to work overtime, sacrifice their family and personal time to attend last minute people like us, they still maintain their professionalism and friendliness. This is what Pak Lah said about First Class Mentality and LHDN sure have and practise it. KUDOS to everyone in LHDN, you make my trip to there at 9.30pm pleasant.
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