Last Friday ended furiously. Well, it was me feeling furious as a manager. Having open system sometime comes with over-do staff. We are now in our super peak production time where my department has to paginate and finalise the publishing of our 7 books. The sales closed was 30th June and we had parts of the books that required manual pagination. It means designers have to layout the advertisements and information manually using Adobe Indesign. Each year, we would improvise our books to stay on top of competitions. However, it has been a month since sales closed yet I haven't seen the first draft of the manual pagination. My concern that what happened last year will repeat. When things take own sweet rim to complete until last minutes, there're practically no QC. Remember I work in a very less than dynamic company here. They can't think fast enough or adapt to changes quickly. They follow a routine of over 10 years. You give them something new, they take at least 2-3 years to adapt and familise. Sometimes it's more than 2 years because they rememeber the process in first and second year but forget in the third year!
Well, to minimise the incredible high errors rate. What made me hit the roof was to found out listing that were suppressed yearly for the last 2 years, was forgot to suppressed and the data entry staff fail to noticed it during their few rounds of amendments and checking. IT doesn't know how to automate the suppress headings yearly or their routine task during production. Everything has to be remind and highlight and inform. As for the manual pagination, I have to prepare the arrangement since the department in charge has no head and the managers refuse to take the responsibilities and play dumb. No choice but I need the first draft to visualise the whole book and so I can move the pages around to revealed which section and page comes first. 1 month and all i see every day in the tray are the cover pages of the books. The staff goes home early but I seen nothing. I questioned my CD about it. He has this stupid habit of sour-face and angry each time his mistake was pointed out. That morning, some kind of 'draft' was out. But when I checked, it was just copied from last year version and changing the templates. When I told him that his team shouldn't take their own sweet time to finish the work. Some of the sections should have completed at least 2 weeks ago. That evening, his team rush to get the pages done and print out. My CD has the guts to say I 'cepat merajuk'. Am I a manager that doesn't allow to be angry or merajuk when team members make mistakes or very slow in their work? You answer.
I was in no mood for a outing with the team that Friday and went home early. I spent my weekend at home watching DVDs and went to Ikea. I bought the wrong series of Desperate Housewives :-( so I'll watch some of the episodes that I missed in season 3. I'm looking for season 4. Does anyone knows what season we are in for CSI LA and CSL NY? I'm a great fan. Besides that, I'm watching one of latest japanese hits anime. It comes in series so now is series 27-52. Yesterday, I went to Ikea due to the sales. I was quite dissapointed because the sales wasn't on the hot items. Only a few items usual were on sales like rugs, storage boxes, chairs, tables, photo frames etc. Even those are selected items only. Either way, I managed to buy a few stuff for my house. I finally got a contractor who will do my wall mount items from Ikea this weekend. What else, I bought more wall mount items yesterday and some more rugs for the floors. This weekend I need my apartment's cleaner to take away the boxes. Need to find him earlier.
Today I went to work feeling moody. Maybe I still carry the effects of last Friday. No choice, life goes on and I have to face the day the best I can. I don't like people to step my head when I'm nice and think they can get away without doing work or did a half cook work for me.
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